Frequently Asked Questions
FAQ - General
Q: What is encryption?
Encryption is the act of rendering information unreadable (put into code) to all parties, except those with the means to decrypt.
Q: Why do I need to encrypt?
Your files are under attack...hackers, viruses, email scanning, cloud breach. Encryption is the best defense.
Q: What is an encryption key?
An encryption key is a "seed" or input that determines the encrypted output generated with the encryption algorithm.
Q: Is KodeFile free?
Yes, KodeFile is free for basic personal use.
Q: Do I have to be online to use KodeFile?
Yes, you must be connected to the internet and signed in.
Q: Can I download KodeFile to my smartphone or tablet?
Computers only at this time. Our mobile apps are coming soon.
Q: Why do I have to create a "KodeName"?
FAQ - Files
Q: What kind of files can I encrypt?
Any and all types of files can be encrypted.
Q: How do I know which files are encrypted?
Each encrypted file will end with the extension ".kode".
Q: When I open a .kode file in a text editor, why do I see a bunch of random characters?
The random characters are the encrypted code. Your file has been encrypted...put into code.
Q: Are my files safe?
Yes, your files are encrypted with military-grade encryption (AES-256).
Q: Are my files private?
Yes, KodeFile never possesses your files, nor knows their contents. All encryption occurs locally on your computer.
Q: Does KodeFile store and share my files for me?
No, only you store and share your files.
Q: When I encrypt a file, does it destroy the original source file?
FAQ - Keys
Q: Do I ever create my own encryption keys?
No, KodeFile generates all the keys for you.
Q: Why can’t I see the keys? Why are they secret?
Secrecy ensures keys are never exposed and never shared with unauthorized recipients.
Q: Can I always have access to my keys?
Yes, as long as you have an active account, you can always decrypt any file of which you are the Key Owner.
Q: Do my keys ever expire or get deleted?
As long as you have an active account, your keys never expire nor get deleted. Upon deleting your account, you keys are deleted.
Q: Are my keys safe? Why trust KodeFile with the keys?
You can trust KodeFile with the keys because KodeFile never possesses your files and thus can never access them.
Q: Why do I share the keys?
Sharing the keys controls who decrypts. If you have shared a key, KodeFile sends the key and decrypts the file.
Q: Who can I share keys with?
You can share your keys with any KodeFile member (Confidants) and soon-to-be members (Invitee Confidants) by entering their email address.
Q: Do I share the keys for all my files?
You only need to share the keys for the files that you share. Your recipients need the keys to decrypt.
Q: Can I share a key after I encrypted a file?
Yes, you can share or unshare the keys of any existing encrypted file. You just need to have the physical file.
Q: If I unshare a key, is it immediate?
It is immediate. However, if a member's decrypt request reaches us before your unshare request, the key will have been shared and the file decrypted.
Q: What is 'Unshare All' keys?
FAQ - Confidants
Q: What is a Confidant?
Confidants are anyone with whom you share keys. Learn More
Q: What is my Confidants List?
Your Confidants List is where your store and organize your Confidants.
Q: How can I search for members to add to my Confidants List?
You can search by Full Name (First Last), KodeName, Email Address or Enterprise Name.
Q: Can I add non-members to my Confidant List?
Yes, search by Email Address and add the person as an "Invitee" Confidant.
Q: What is a Confidant Group?
As a convenience, you can organize favorite or frequent Confidants into groups on your Confidants List.
Q: What are the different types of Confidants?
Personal Member, Enterprise Agent, Enterprise Main-Circle (all Agents), Enterprise Inner-Circle (specific Agents), or Invitee.
Q: What are the different icons?